Returns & Warranty – LONGCHAMPLEPLIAGES

At longchamplepliages.com, we stand behind every piece we craft with integrity and craftsmanship. Should your purchase not meet your expectations, our clear and customer-focused return and warranty policy ensures you’re supported every step of the way.

Returns Policy

  • 30-Day Return Window – Return your item within 30 days of delivery for a full refund or exchange.
  • Condition – Items must be unused, in original condition, with all tags attached and packaging intact.
  • Process – Initiate your return by contacting our support team with your order number and reason for return.
  • Refunds – Once received and inspected, refunds will be processed to your original payment method. Original shipping costs are non-refundable.

Warranty Coverage

Every product from longchamplepliages.com is backed by a limited warranty, depending on the item’s material and construction, effective from 2026-06-22.

This warranty covers:

  • Defects in materials or workmanship arising from manufacturing
  • Fabric integrity, stitching durability, and print consistency

The following are excluded from warranty coverage:

  • Normal wear and tear, including fading, minor surface abrasions, or natural aging
  • Damage resulting from improper use, accidents, or unauthorized modifications
  • Issues caused by incorrect care, cleaning methods, or exposure to moisture and extreme conditions

How to Claim

To begin a warranty claim, please send us your proof of purchase, clear photos of the issue, and a detailed description of the defect via email.

Our team will assess your case and provide one of the following solutions:

  • Replacement of the affected item
  • Repair service or expert guidance for minor imperfections
  • Coordination with an authorized local service partner, where applicable

Need Assistance?

Our dedicated support team is available to assist with returns, exchanges, or warranty claims. For immediate help, contact us at support@longchamplepliages.com or call +442038403421. Visit our Contact Us page anytime—your satisfaction is our priority.